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Experienced Member

Just created a company file and it's no where to be found

I just installed Quick Books. Followed the steps to create a new company file. Finished creating a new company file then tried to open the company file. Can't find company file anywhere. I have followed every previous post about finding an existing company file and have had no luck finding the company file I created. Help!!
2 Comments
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Re: Just created a company file and it's no where to be found

hi @jMckennon ,

You could press f2 in QuickBooks and a product information window will pop up. You could find your file location at "File Information". Hope it helps.

QuickBooks Team

Re: Just created a company file and it's no where to be found

Hello, jMckennon.

 

Let’s try searching the file from your previously open files in QuickBooks. Here’s how:

  1. Click File at the top. 
  2. Select Open Previous Company. 
  3. Locate the file from the popup list. 

If it’s not showing on that list, you can try to follow the solutions presented in this article: https://quickbooks.intuit.com/community/Help-Articles/Company-file-is-missing-or-cannot-be-found/m-p...


If you’re still unable to locate it after following the article, I’d recommend reaching out to our support team. They have more tools to launch an investigation to figure out the cause of this issue and help you fix it. Here’s how you can get in touch with them:

  1. Click Help at the top.
  2. Select QuickBooks Desktop Help.
  3. Give a brief description of your issue and click Continue.
  4. Select Talk to a Specialist.

You’re always welcome to visit us anytime you have further questions about QuickBooks.