I'm here to help you cancel your QuickBooks Online account to prevent any additional charges, Gillandc42.
Generally, cancelling your account will stop any charges from the credit card that was being provided before. To make sure that this is taken care of and to double-check the charges, I suggest reaching out to our support team. This way, they'll be able to verify if those were coming from Intuit or from different sources. Also, since you can only contact our phone support by logging into your account, you can use our test drive as a dummy. Once logged in, here's how to reach our support team.
- Select the Help menu.
- In the Assistant window, enter Talk to a human.
- Enter your brief concern in the field.
- Type in/click I still need a human until you see the Get help from a human option.
- Choose a way to connect with our support.
Here's a little information on what happens to your data after you cancel your subscription: What happens to my QuickBooks Online data after I cancel? Also, in case you change your mind and want to use QuickBooks again, you can always check out some of our articles for your guide: Guide to use QuickBooks Online.
Keep me posted if you have any other questions about charges. Remember, the Community is always here 24/7 to help you.
