Hello there, KimAnnVA. Let me help you with accessing your QuickBooks Online (QBO) company and QuickBooks Community account using a regular browser.
You can seamlessly access QBO in a regular browser as long as you have a strong and stable internet connection. A shortfall in any area can reduce performance. You may check out this article for more details on what specifications you need for the best experience when using the program: System requirements for QuickBooks Online products.
To sort out this issue, I suggest clearing your browser's cache to avoid blocking web pages from loading. You can follow the steps to clear the cache for your browser:
Here's an article for more information and steps to clear Intuit-specific cookies from your browser: Clear cache and cookies to fix issues when using QuickBooks Online. Alternatively, you can use other supported browsers to login to your account.
Additionally, feel free to save these resources that will help you with personalizing your QBO account to whatever you need to change:
I'm really looking forward to getting this sorted out for you. If there's anything else you need help with about logging into your account or if you have any more questions about QuickBooks, kindly leave a reply.
