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Level 1

Lost invoices

I recently had hard drive issues on my MacBook Pro and had to restore the system to a backup file that was created on February 13 this year.   I have lost all my recent invoices up to March 17. How can I recover? I always backup the company file when I quit using. Any help is appreciated 

Solved
Best answer April 01, 2019

Best Answers
Level 8

Lost invoices

@Turf Farmer
 wrote:

Never had to do it before. Can you walk me through it ?  


Locate your last backup before the crash, double click the .dmg file to mount it, once mounted drag the company file from the open .dmg window to your documents folder, from QB use file>open company or the browse option from the no company open window, navigate to the file you just placed in the documents folder.

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5 Comments
Level 8

Lost invoices

Restore a current backup.

Level 1

Lost invoices

Never had to do it before. Can you walk me through it ?  

Moderator

Lost invoices

Hello Turf Farmer,

 

Welcome to the Community.

 

Let me share the steps on how to restore backup company file. 

  1. In QuickBooks Desktop for Mac, click on File.
  2. Choose Open Company.
  3. Choose restore a backup copy and choose the folder from your drive. 
  4. Click on Open.

Let us know if you need more help. Thanks! 

Level 8

Lost invoices

@Turf Farmer
 wrote:

Never had to do it before. Can you walk me through it ?  


Locate your last backup before the crash, double click the .dmg file to mount it, once mounted drag the company file from the open .dmg window to your documents folder, from QB use file>open company or the browse option from the no company open window, navigate to the file you just placed in the documents folder.

View solution in original post

Level 1

Lost invoices

Thanks for all the info. Everything has been cleared up and restored. 

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