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Vince-nonprofit
Level 1

Making a deposit of Undeposited Funds

After "Make Deposits" of Undeposited Funds is performed, they cancel each other out in the Bank Account
Solved
Best answer August 09, 2019

Best Answers
Vince-nonprofit
Level 1

Making a deposit of Undeposited Funds

Thank you, I found the answer with further exploration. Originally I was not using Undeposited Funds approach, and the item in the donation form sent the money to the bank account. Later I selected the Undep Funds to be the default for the company, but did not change the item details. So when I went to "Make deposit", the program took the money back out of the bank at the same time it was putting it in. An oversight on my part, but very subtle.

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2 Comments
JamesDuanT
Moderator

Making a deposit of Undeposited Funds

Let's get to the bottom and fix this, Vince.

 

Undeposited Funds temporarily holds your funds until you're ready to deposit them your bank. 

 

When you create the bank deposit, the funds will only be transferred from Undeposited Funds to your bank account. Hence, the balance should increase.

 

Otherwise, there's a possibility that your data is damaged. We can do the Verify and Rebuild process. It will fix any data-integrity issues on your company file.

 

You can always update us for any results so we can help you more.

Vince-nonprofit
Level 1

Making a deposit of Undeposited Funds

Thank you, I found the answer with further exploration. Originally I was not using Undeposited Funds approach, and the item in the donation form sent the money to the bank account. Later I selected the Undep Funds to be the default for the company, but did not change the item details. So when I went to "Make deposit", the program took the money back out of the bank at the same time it was putting it in. An oversight on my part, but very subtle.

View solution in original post

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