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pippyn
Level 2

Making a sale in QB POS 18

We used to have a warning window "Insufficient quantity" when making a sale in QB POS 18. It no longer pops up when item is out of stock. Why not?

1 Comment
Catherine_B
QuickBooks Team

Making a sale in QB POS 18

Hello there, pippyn. 

 

It's possible that the reminder is not set to On hand quantity, We can look into your settings to see if we've selected the correct Reorder Reminders. I'll show you how:

  1. Open QuickBooks Desktop Point of Sale. 
  2. From the File menu, choose Preferences.
  3. Click Company
  4. Select Inventory at the left menu.
  5. Under the Reorder Reminders section, select how you want QuickBooks Desktop Point of Sales to calculated reorder reminders. 
  6. Click Save to update the settings. 

You might also want to check this article on what's new with QuickBooks Desktop Point of Sale 18.0. 

 

If you get the same thing after making a sale, you can reach out to us so we can look further into your settings and walk you through on how to fix it. Please click here

 

I'll be around the corner if there's anything else that you need help with. Stay safe!

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