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edi
Experienced Member

Memorized Transaction

I have already deleted the memorized transaction - however, I still get prompts to enter a transaction each week, how do i get rid of it entirely?

 

*note: this is a payroll liability transaction (Child Support) the employee is no longer with us so we do not need to send a check in each week - I have searched everyhwere and it now pulls from a very old record and prompts me to enter that one as well

Solved
Best answer 05-01-2019

Accepted Solutions
QuickBooks Team

Re: Memorized Transaction

Hello there, Edi.

 

Once the memorized transaction is deleted, it would not remind you to enter the transaction again. 

 

Since you're still able to see a prompt even after you deleted the memorized transaction, let's perform a few steps to get rid of this prompt.

 

This could be an issue with your company file. Let's run the Rebuild Data and Verify Data utilities to resolve this. For your reference, please see this article on how to resolve data damage on your company file.

 

I'd be around if you need anything else. Just leave a comment below.

1 Comment
QuickBooks Team

Re: Memorized Transaction

Hello there, Edi.

 

Once the memorized transaction is deleted, it would not remind you to enter the transaction again. 

 

Since you're still able to see a prompt even after you deleted the memorized transaction, let's perform a few steps to get rid of this prompt.

 

This could be an issue with your company file. Let's run the Rebuild Data and Verify Data utilities to resolve this. For your reference, please see this article on how to resolve data damage on your company file.

 

I'd be around if you need anything else. Just leave a comment below.