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queenie6340
Level 2

missing check

My handwritten check cleared the bank but it hasn't appear in QBO. Any ideas?

1 Comment 1
Rubielyn_J
QuickBooks Team

missing check

Let me provide some insights about missing checks in QuickBooks, @queenie6340.

 

If you record this before you handwrite the check, we can generate a Missing check report to identify and track this. To proceed, here's what we need to do:

 

  1. Go to Settings ⚙ and select the Chart of Accounts.
  2. Find the appropriate account in the list.
  3. Choose Run report in the Action column or from the View register dropdown list. The Account QuickReport appears.
  4. Click Customize.
  5. From the Report period drop-down list, select All Dates.
  6. Choose the Rows/Columns item to open the section.
  7. Click None from the Group by dropdown list.
  8. Select the Filter item to open the section.
  9. Choose All from the Distribution Account dropdown list, and select the required bank account from the Account dropdown list.
  10. From the Transaction Type dropdown list, select CheckBill Payment (Check)PaycheckLiability Payment (Check), and Prior Liability Payments.
  11. Click Run report.

 

If you connect it to Online Banking, let's do a manual update to refresh the bank feed and download the missing check. If not yet, you have to record the check manually in QuickBooks Online. 

 

Additionally, I've attach an article you can utilize to help print a check: Print a check in QuickBooks Online.

 

Feel free to leave a comment below if you have further concerns with missing check in QuickBooks. I'm always around to help. Keep safe!

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