Hello, buGone.
Thanks for reaching out to us. Let's get this working for you. Have you tried restarting your computer? If yes, Let's perform another troubleshooting steps, we can perform rebuilding and verifying your data in case there's any damage. The Verify Data utility identifies any potential data damage issues, while the Rebuild Data utility repairs data in your company file.
Before diving in, There are several possible causes for this issue, such as:
- Corruption on your hard drive
- Damaged program files or QuickBooks Desktop installation
- Damaged Windows operating system
If the program is in multi-user mode, you need to change to single user mode (Go to File -> Switch to Single User Mode). It is very important that you have to create a backup copy of your company file before running Verify and Rebuild Data.
Verify Data:
- Press the File menu.
- Choose Utilities from the drop-down option.
- Select Verify Data.
- Tap Ok to continue.
Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data.
Rebuild Data:
- Click the File tab at the top.
- Select Utilities from the drop-down option.
- Choose Rebuild Data.
- Click Ok on Rebuild has completed.
You can visit this article for more details steps: Verify and Rebuild Data in QuickBooks Desktop.
If the same thing happen, you can contact our QuickBooks Support team if you need further assistance with this. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
Please let me know if you have other concerns. I'm ready to help. Have a great day!
