I want to help you find the product you're looking for.
To clarify, are you referring to product or service items? If so, here are some steps you can try to look for the missing product:
Click the Lists menu.
In the Look for field, enter the name of the product.
However, if you're referring to something else, I may need additional clarification In order for me to help you determine where to find it. Any additional information or screenshots you can provide me will help to ensure a timely solution.
Thanks for coming to the Community, I'll keep an eye out for your response.