LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
UmpquaHTS
Level 1

My business is closed and I need to still access my account is it possible to get my info with out a subscription

 
2 Comments 2
SIAB
Level 7

My business is closed and I need to still access my account is it possible to get my info with out a subscription

If you are using QBO US version, convert your data to a QB Desktop file and you can use the trial version to access your historical data for good.

MoiraskyeT
QuickBooks Team

My business is closed and I need to still access my account is it possible to get my info with out a subscription

Yes, you can still view your data in your canceled account by having read-only access for 1 year, UmpquaHTS.

 

QBO data is accessible only within 1 year after the cancellation date. After this period, your account will be deleted, and you will no longer be able to view it. It is advisable to export your lists and reports to Excel for future use while still within the grace period.

 

Here's how to export data and lists:

 

  1. Click the Settings ⚙ icon.
  2. Select Export Data.
  3. Set the date range on the Reports tab.
  4. Use the switches to add or remove items from the Reports and Lists tabs.
  5. Click Export to Excel.

 

If you need to recover or access your data after a year of cancellation, please contact support. They can securely retrieve your account information and provide you with the details you need.

 

Here's how:

 

  1. Sign in to your QuickBooks Online, then click the Help icon.
  2. Choose either tab to get started: Assistant or Search.
  3. Type your concern and Select Contact Us.
  4. Click Chat with us or Callback option.

 

I'd also suggest checking the support hours to know the best time to contact them at your convenience.

 

For more information, you can also visit this link: Export reports, lists, and other data from QuickBooks Online.

 

On the other hand, you can open this article for more tips about data availability and export policies after cancelation: What happens to my QuickBooks Online data after I cancel?

 

You can always return to this thread if you need further assistance regarding your canceled account's data. We are here to help.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us