cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

My company is based in MA with employees in NY. NY Dept. of Revenue has confirmed we don't need to withhold NY taxes but QB won't let me run payroll for them. Help?

 
1 Comment
Moderator

Re: My company is based in MA with employees in NY. NY Dept. of Revenue has confirmed we don't ne...

Hi there, @sarahpays!

 

You can change your employee payroll setup to run your payroll successfully. I'm here to walk you through the steps.

 

Here's how:

  1. Go to the Workers page then Employees.
  2. Find and click your employee profile who are working in New York.
  3. Click the Pencil icon beside the Pay tab.
  4. Select the Pencil icon on the What are your employee withholdings? box.
  5. Hit New York state taxes.
  6. Under the Filing status drop-down menu, choose Do Not Withhold.
  7. Click Done.

Once done, you can successfully run your payroll.

 

I've attached a screenshot below for your visual reference.

 

Capture6.PNG

 

Feel free to read this article for future reference: Online Payroll - Set up or Edit an Employee.

 

I'll be always around here in the Community to help you if you have any other concerns.

Need to get in touch?

Contact us