My connection to the bank stopped working - error (105). When I try to create the bank connection again, it tells me that it already exists.

Hi there, @rogers330.

I'm happy to help you figure out why your bank connection has stopped working. First, I need to know the name of the bank you're trying to connect. This will allow me to look for a specific ticket based on the error message and number you're getting. 

In the meantime, I recommend disconnecting the bank account and trying to reconnect it. By doing this, you'll be able to break the connection, then connect your account again. The steps below will show you how:

1. Go to the Banking tab and select the account you need to disconnect.
2. In the blue highlighted box, press the pencil icon and click Edit account info. 
3. Check the box beside Disconnect this account on save.
4. Push Save and close.
5. Choose Add account in the top right-hand corner.
6. Search for your bank and login.
7. Follow the onscreen steps to connect your bank account.

Your connection is now reset, and you should be able to see any new transactions in the banking tab. You can check out this article for more info: Disconnect or delete an account connected to online banking.

I'll keep an eye out for your response. Best wishes!

I've had an open ticket ( #[removed]) for months regarding a bank account connection error. Each time I attempt to "update" the connection, Intuit produces a prompt, "Sorry. An error has occurred. Something is wrong with the UI." 

This is frustrating to the point where I'm going to look for alternatives. 

Thanks for joining us here in the Community, @TN05.

I'd like to ensure that you'll get past on the error that you received for your bank connection in QuickBooks Online.

To help verify the reason behind the error that you received, I recommend contacting our Customer Care Team again. They have the tools to pull up your account and provide details about your open ticket. Thus, they can also give you the action that needs to be taken to fix this issue.

In addition, here are some references which contain instructions on what are the things that you need to do if transactions are not downloading and uploading your bank entries manually in the system:

• Learn how to download transactions from your bank or credit cards and then manually import them into...
• Learn what to do if you don’t see your recently downloaded bank transactions in QuickBooks Online

I got you covered if you have any other concerns with QuickBooks. Just let me know by leaving a reply below. Take care!