My direct deposits paid to contractors are showing as deposits on my chart of account register instead of expenses.

Hi, Admin 393. The issue might be tied to the category selected when the transaction was created. It’s possible that an income account was chosen instead of an expense account, which would explain why it is showing as a deposit. 

Here’s how you can review and edit the transaction:

1. Go to My Apps and select Accounting.
2. Click Chart of Accounts and locate the register where the transaction is appearing.
3. Click View Register for the appropriate account.
4. Find the transaction in question and click on it to review the details.
5. Select Edit and check the Category or Account assigned to the transaction.
   • If it’s set to an income account, update it to the correct expense account.
6. Click Save to apply the changes.

If you’re unsure which account to select, I suggest reaching out to your accountant for guidance to ensure accuracy and compliance in your financial records.

If you’ve verified that the correct expense category is assigned and the issue persists, I recommend contacting our Live Support team. They can securely access your account, investigate the issue, and provide targeted assistance to resolve it. Here’s how to contact Live Support:

1. Sign in to your QuickBooks Online account.
2. Click the Help (?) icon.
3. Use the QB Assistant or the Search tab to ask a question.
4. Type Contact Us to connect with an expert.

Let us know in the comments if you have further questions. We're always here to assist you.