Welcome to the Community, @nadav-ecocentre-.
Let's get this sorted out so you can enter your timesheets successfully.
You'll be able to save timesheets even if the Choose a Donor field is blank and unchecked the Billable (h/r) checkbox. Since you're getting an error saving your timesheets without that information, let's try logging in to QuickBooks Online (QBO) using a private browser. There are times that the browser stores frequently accessed data, thus causing QBO to act weirdly. Press this shortcut key on your keyboard to open a private browser:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, it means that you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.
You might want to read this article to learn how to enter and track your timesheets in QBO: Track and manage QuickBooks Time in QuickBooks Online and QuickBooks Online Payroll.
Visit our Community forums again if you have other questions about entering timesheets in QBO. I'm always here to help.
