cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

My hard drive died.

I have installed new but I had ordered my QB 2017 on line and do not have the key to reinstall it.  I was sent a CD but no other information.  Any way to get my key?

1 Comment
Highlighted
Moderator

My hard drive died.

Thanks for choosing QuickBooks Desktop, Cookie65.

 

I'd be delighted to help you reinstall your QuickBooks Deskop 2017.

Let's start by logging in to our Customer Account Management Portal Site (CAMPS) to find your license number and product information of your QuickBooks Desktop. The information can be found under Products and Services.

Once you have the license, you can now download your QuickBooks Desktop. Please check out this article for the steps on how to install QuickBooks Desktop. Please proceed to installation Steps for QuickBooks Desktop: Download QuickBooks Desktop.


In case you need assistance from a live support, I suggest getting in touch with our Care Support Team. They'll be able help you download your QuickBooks Desktop Pro 2017.

Here's how you can reach them:

  1. Go to: https://help.quickbooks.intuit.com/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version. 
  4. On the Contact Us page, click on your issue/topic.
  5. Click the Get Phone Number button to see the support number.

Feel free to leave me a reply below if you have other questions about reinstalling QuickBooks Desktop. I'm always here to help.

Need to get in touch?

Contact us