Welcome, admin343. We're thrilled to have you as the newest member of our community. Let's walk through some troubleshooting steps to help you reactivate your account.
First, please note that to re-subscribe, you'll need to use the same payment method and billing frequency as your previous subscription. Once you have successfully re-subscribed, you will have the option to switch to a different payment method and billing frequency.
Now, since you've verified your payment information, contact your bank or credit card provider to check for any blocks or restrictions that could be affecting your payment.
Then, if you've confirmed that everything is in order with your bank, we can move on to some basic troubleshooting steps to rule out any potential browser-related issues. Perform the following:
- Use a private or incognito browser.
- Restart your browser.
- Clear your browser's cache.
- Add Intuit as a trusted site.
Additionally, I'll include a few articles that can help you learn more about managing your QuickBooks Online subscription, as well as how to add or remove accounting features as needed:
Lastly, further elevate your financial management with QuickBooks Live Expert Assisted. Benefit from personalized video consultations with certified experts who provide customized bookkeeping and strategic financial advice.
I'm still willing to address any follow-up question you may have about reactivating your account. Just tag me in the comments below, and I'll make sure to assist you promptly.
