cancel
Showing results for 
Search instead for 
Did you mean: 
Rockies Agent
Level 1

My quick shot checking balance does not match the register balance.

My quick shot checking balance does not match the register balance. 

 

This seems to occur after deleting a deposit

 

I am running Quickbooks desktop 2021 - it also happened in version 2020

 

Rebuilding the data using the built in utility fixes the problem, however it reoccurs

2 Comments 2
MaryLurleenM
Moderator

My quick shot checking balance does not match the register balance.

Thank you for doing the rebuild data, Rockies Agent.

 

Since the error persists, let's do another troubleshooting. Let's use the QuickBooks File Doctor to fix your company file. Follow the steps in the article to resolve the error.

 

If the issue can’t be fixed by rebuilding the data or using the File Doctor, contact support and we’ll help you repair the file. We'll be able to work on your account remotely and assist you.

 

Here's how:

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. In the Have a Question? window, enter a topic.
  3. Click Contact us.
  4. Hit the Start Messaging button.

Here's an article for future reference when reconciling accounts: Reconcile an account in QuickBooks Desktop.

 

Let me know if you have other concerns. I'll be more than willing to help.

Rockies Agent
Level 1

My quick shot checking balance does not match the register balance.

i have run file doctor and it fixes the file temporarily 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us