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My quickbooks keeps crashing

 
1 Comment
QuickBooks Team

Re: My quickbooks keeps crashing

Hey @SFarmer,

 

I personally want to get you back to your business. But I'd need more details about what you were doing when your QuickBooks crashed.

 

Were you trying to open your company file when it crashed? If so, let's run your Verify & Rebuild Data utilities. This way, we'd know if this is caused by damage in your company file.

 

You can follow these steps in running the data utilities:

  1. To Verify Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Verify Data.
    3. If you see QuickBooks detected no problem with your data, select OK.
    4. If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.
  2. To Rebuild Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Rebuild Data.
    3. On the QuickBooks Information window, select OK.
    4. If your screen displays QuickBooks is not responding but your cursor is moving, Rebuild is still ongoing.
    5. Select OK when you see Rebuild has completed.

For further steps, you can refer to this article: Resolve Data Damage on Your Company File.

 

Please leave a comment below if you're referring to something else, or if you have any other concerns. I'll be around to help you.

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