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spriggsincnv
Level 1

My register is not comin up. There is an error code.

 
1 Comment 1
RenjolynC
QuickBooks Team

My register is not comin up. There is an error code.

I'd like help you fix the error, spriggsincnv.

 

What specific error code did you encounter? If you haven't done some troubleshooting steps, let's do that to rule out if this is caused by a browser-related issue.

 

We can try to use the incognito or private browser because it doesn't store your browsing history.

 

Here are the keyboard shortcuts:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

Then, try to access your register. If you're able to see the data, go back and open your account in a regular browser and clear its cache. Clearing the cache on your regular browser helps eliminate the error and refresh the browser settings.

 

Another option is to use a different supported browser.

 

Please let me know what happened after the troubleshooting steps above. I'll be right here to help you until the error is resolved. 

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