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Oliviajoneshair
Level 1

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

 
5 Comments 5
ClarenceCort_B
QuickBooks Team

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

Hello there, Olivia. Was this bank recently connected to your account? If so, most banks only download up to 3 months of transactions, which could explain why you’re not seeing the November 2025 transactions.

If the bank wasn’t newly connected, it’s possible there was an issue on the bank’s side during that time, which prevented the transactions from downloading.

In the meantime, you can manually import the missing transactions into QuickBooks to keep your records accurate.

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If you have any further questions or need assistance with QuickBooks, feel free to click the Reply button.

Oliviajoneshair
Level 1

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

No, I’ve had that bank connected for years. I deleted and reconnected it because it only was going back to June and then when I reconnected it only would go back to November. What am I supposed to do if the bank was having issues?

 

I’m not going to manually import transactions because that would take forever and that’s why I pay for QuickBooks.

Oliviajoneshair
Level 1

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

No, this bank has been connected for years. It was only going back to June so I deleted and reconnected my bank and then it only went back to November. 

If the bank was having an issue what am I supposed to do? Do I contact my bank or something?

 

I’m not going to manually import transactions because that’s why I pay for QuickBooks.

ClarenceCort_B
QuickBooks Team

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

Hello, Olivia. Since your bank has been connected for some time and transactions are only loading back to November, I recommend contacting your bank directly to check if there were any issues or restrictions affecting the data shared during that period.

For transactions prior to November, manually importing them is the only available workaround, as QuickBooks can only download data that your bank provides through the connection.

If you have any further questions or need assistance with QuickBooks, feel free to click the Reply button.
ClarenceCort_B
QuickBooks Team

My transactions aren’t loading past November 2025 however my bank is updated so why are they not showing

Hi, Olivia.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

 

We’ll be glad to assist further if needed.

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