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richardskerrington
Level 1

My transactions from 07/19/25 all the way to 1/15/26 are missing, and I need them inserted to file my taxes. I get an error when I try to import the CSV.

The CSV doesn't work on import when I click "import transactions." It tells me to click "contact us." I have over 500 transactions between that period, and I don't want to manually input them either.

2 Comments 2
SIAB
Level 8

My transactions from 07/19/25 all the way to 1/15/26 are missing, and I need them inserted to file my taxes. I get an error when I try to import the CSV.

Try opening your QBO account on any private/incognito browser.

 

JoesemM
Moderator

My transactions from 07/19/25 all the way to 1/15/26 are missing, and I need them inserted to file my taxes. I get an error when I try to import the CSV.

Hi there, Richards. May I ask the error message you've received when you import the CSV? Knowing exactly what the message says will help us identify the root cause of the issue.

 

In the meantime, streamline your CSV file for QuickBooks, it is advisable to focus on the essential columns: Date, Description, and Amount. These three fields are the only ones required for proper functionality when importing. Then, copy your data into a new spreadsheet to eliminate any hidden formatting issues. This may help you spot errors before uploading the file.

 

You can try uploading the file using an incognito browser. This might fix any problems you have when importing your transactions into QuickBooks. Once that’s uploaded, you’ll just need to review and categorize them to get your books back on track.

 

If the issue persists after reviewing your file format, I'd recommend contacting our Live Support team. They can look into this further and assist you with uploading your transactions into your QuickBooks account.

 

If there's anything else that you'd like me to assist you with, let me know by leaving a comment down below. I'm here to help.

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