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Hello there, @aral4665.

Thanks for posting in the Community space and sharing a screenshot with your concern. I’m here to share with you some steps that we can perform to isolate this issue.

You can change the display setting of your QuickBooks Desktop Mac in case you have a newer high-resolution monitor.

You can change the default setting of your QuickBooks Desktop Mac in case you have a newer high-resolution monitor. Before doing so, change your display and view preferences in QuickBooks. Let me show you how.

1. Close QuickBooks Desktop.
2. Open the Windows Start menu.
3. Write QuickBooks in the search box, then right-click the app, and choose Open file location. 
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Go to the Compatibility tab.
6. Select the Disable display scaling on high DPI settings checkbox. 
7. You can also select Change high DPI settings and then Override high DPI scaling behavior.
8. Modify the appropriate settings, then tap Apply, and OK. 

Once done, change the icon bar's setting to the top. Then let's make sure to save the desktop view. Here's how:

1. Go to the Edit menu and select Preferences.
2. On the left side panel, choose Desktop View.
3. Click the Company Preferences folder and select the Save current desktop.
4. Once done, click the OK tab.

After that, please close your company to take effect the changes. If the issue persists, let's change your screen resolution to at least 1024 x 768 or 1920 x 1080. Please note that changing your Windows settings hits all programs on your computer, not just QuickBooks. 

For more information, check out this article: Fix screen issues in QuickBooks Desktop. 

 In case you still need to contact our Customer Support Team. Just check this article on how to reach them: QuickBooks Desktop Support Team.

Also, I'm adding these articles that can help you fix any program errors in QuickBooks:

• Fix data damage on your QuickBooks Desktop company file
• Resolve Crash Catcher displaying while using QuickBooks for Mac

Should you have other concerns or questions, let me know in the comment section. I'll be around to help. Take care and stay healthy

thanks but i am using QB desktop for MAC 2020. your instructions are for windows .  Also the screen shot i sent shows the home screen as it is now. Yesterday the home screen looked different, It was amallwe and had links on it   please clarify and help. thanks

Hi there, @aral4665.

I can see here that you’ve posted twice in which this is the duplicate post:  https://quickbooks.intuit.com/learn-support/en-us/other-questions/quickbooks-desktop-for-mac-2020/01...

You can refer to the resolution provided by my colleague.

If you need further assistance while working with QuickBooks, you can always drop a comment below. Have a great day ahead!

Simple!!! Thank you

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@IntuitBrooks wrote:

You are looking at the Snapshot view.  My guess is you want the Home page/Navigation view. To get that click on the little icon in the top left of the window that looks like a compass.  You probably clicked on the Snapshot icon by mistake (the one that looks like a graph).

 

 

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