Thanks for becoming part of the Community, wildlifedamageso.
You can request a callback from our Customer Care Team while signed in.
Here's how: 1. Click the Help (?) icon. 2. Choose Contact Us. 3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk. 4. A few options for contacting Intuit will be displayed. Pick Get a call. 5. Fill out your contact information in the available fields and select Confirm my call.
Be sure to review their support hours so you'll know when agents are available. Once you're in touch with one, they'll be able to pull up your account in a secure environment and provide assistance.
You're always welcome to reach out here in the Community for help as well. I'll be here to assist if there's any additional questions. Have a great day!