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New client with different version of QB desktop

Acquiring new client who used QB Desktop 2018 until they contracted someone else to do their books just a few weeks ago.  Now they are signing up with me, but their current bookkeeping has sent me a backup from QB Accountant Desktop 2015.  Not sure if I can load this into my 2018 Desktop version or if I should try switching them to QBO.  Thoughts, suggestions?

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Best answer 04-07-2019

Accepted Solutions
Moderator

Re: New client with different version of QB desktop

Hello rachel7,

 

For .QBW file, you can restore this backup copy in your QuickBooks Desktop 2018. Please follow the steps in this article: Restore a backup of your company file.

 

For .QBX file, you'll get prompted to convert it to the latest version if you'll restoring it from your QB Desktop 2018. From there, you can start working or converting it to QBO

 

Please click on this link to learn more how to convert accountant's copy to a working file. 

 

You're always welcome to post some more. 

1 Comment
Moderator

Re: New client with different version of QB desktop

Hello rachel7,

 

For .QBW file, you can restore this backup copy in your QuickBooks Desktop 2018. Please follow the steps in this article: Restore a backup of your company file.

 

For .QBX file, you'll get prompted to convert it to the latest version if you'll restoring it from your QB Desktop 2018. From there, you can start working or converting it to QBO

 

Please click on this link to learn more how to convert accountant's copy to a working file. 

 

You're always welcome to post some more.