Hello there, Allen. In most cases, printing issues can be fixed by updating Adobe Reader/Acrobat to the latest version.
To update Adobe Reader/Acrobat, I recommend visiting the Adobe website for detailed instructions.
If you've updated to the latest version of Adobe Reader or Acrobat and the issue persists, let's repair your Adobe installation.
- Close Acrobat/Reader and all open web browser windows.
- Select the Start button located at the bottom left of your screen.
- Type Control Panel and press Enter.
- Click on Programs and Features.
- Find and select Acrobat or Adobe Reader, then click on Uninstall/Change.
- In the Setup dialog box, select Next.
- Choose Repair and then click Next.
- Select Install.
- Once the process is complete, click Finish and restart your computer.
- Log back in to QuickBooks Online and print the invoice again.
If you continue to experience printing problems after completing the recommended steps, refer to our Troubleshooting printing in Windows article for additional assistance.
If you're referring to something else, could you please tell us exactly what is showing incorrectly? For example, is there information missing entirely, is it formatted improperly, or are the columns not aligning? These details will help us provide a more targeted solution.
This thread will remain open if you need further assistance. We're always here for you.