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Level 1

online order processing

we are running a pos system on two computers. the online orders when closed show up on the end of day for the physical store. is there a way to close online orders on the pos system without it showing up on end of day since the orders placed were purchased online.

1 Comment
QuickBooks Team

online order processing

Hello there, @alexanderbrooke,


We're unable to pay off the orders to a sales receipt without applying for payments. This is because of the payments taken from a different source.


In QuickBooks POS, a paid sales order would generate a sales receipt for the payment.


I'd recommend you contacting our QuickBooks POS care team who can help handle this specific scenario for you. They're equipped with tools you need so you can closed the orders showing up on your account.


Keep me posted on how the call goes by replying to this thread or start a new conversation in the Intuit Community. We're always around whenever you need help.

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