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satC
Level 2

online

When am login in to the QB online portal 
URL am not able to login. PFA screenshot for the reference.
May be this issue because of firewall restricting the QB ports.Guide me the what are the ports required to access the qb onine site.
5 Comments
JonpriL
Moderator

online

Hello @satC,

 

You can access your account without any port requirements since QuickBooks Online (QBO) is a web-based system. I suggest contacting your internet service provider to check if the QBO site is block or not.

 

In the meantime, let's consider logging into your QBO account using a private browser so we can isolate this issue. To do so:

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer and Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

If this works, you need to clear your browser's cache so the system can start fresh. But if you get the same results while using a private window, I recommend switching to a different browser.

 

I've also included our help articles in case you need some ideas, especially with managing your customer's transactions: QBO Self-help.

 

Feel free to visit us again, if you have any other questions with QuickBooks. Always here to help.

satC
Level 2

online

Due to security reasons all the ports are blocked by default. Share the ports numbers which qbo.intuit.com uses.443 port is already enabled but no luck. Please share the all other port numbers which qbo.intui.com site use.

Jen_D
Moderator

online

It's great to see you here, @satC,

 

I can refer you to the right department who can help you with QBO ports. We have a separate forum called Intuit Developers, where you can find engineers who can share the process and terms on linking them to Intuit softwares.

 

Here's the link to the website: Intuit Developers Community.

 

Here you can also get assistance with the program's routines, protocols and configurations to login to your account without any issues. We have experts who knows the software components and ports and how they interact with firewalls.

 

If you have any other questions about QuickBooks, please reach out to me by adding a new comment below. I'll be right here to help and the Community doors is always open for you. Have a lovely week!

satC
Level 2

online

Hi

Thank you for the update.

I posted the query in the below portal but till now i didn't received any response. Could you please redirect to the right portal or share any intuit alias who can address this issue ?

ChristieAnn
QuickBooks Team

online

Hi there, satC.

 

I suggest contacting our QuickBooks Support Team. They can help check the different ports you need to unblock the account so can access it. Also, to check if there's a direct way to connect you with our Intuit Developer Support.

 

Here's how to contact with our QuickBooks Support:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter any concerns.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

7. Select how you want to contact them and fill in the information.

 

Please check this article to see training videos to help you get up and running with QBO: Video tutorials for QuickBooks Online.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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