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Level 1

Open a Quickbooks file from another Quickbooks licensee

I am a single user (not network) Licensee of Quickbooks and use the software to manage my business.  I also have an interest in another business that owns a separate Licensee of Quickbooks (single user license).  The second business sent me a back-up copy of their Quickbooks file to review, using my Licensed copy of Quickbooks.  I cannot open this file, because when I enter my Quickbooks Desktop password, the software says that either the user name or password is wrong.  How am I supposed to view this Quickbooks file?  I am not an accountant.

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Best answer October 29, 2020

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Highlighted
Level 14

Open a Quickbooks file from another Quickbooks licensee

Ask the login to the file owner. Another option, the file owner may create a new profile only for you and send the file again. 

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1 Comment
Highlighted
Level 14

Open a Quickbooks file from another Quickbooks licensee

Ask the login to the file owner. Another option, the file owner may create a new profile only for you and send the file again. 

View solution in original post

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