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tizgolden
Level 1

Out of the blue, my checks started printing in the wrong spot. I have QB Check and QB online. Is there a way to reset defaults?

my checks don't print in the right place anymore
1 Comment 1
GlinetteC
Moderator

Out of the blue, my checks started printing in the wrong spot. I have QB Check and QB online. Is there a way to reset defaults?

I want to make sure this is taken care of, tizgolden.

 

Unexpected issues in QuickBooks are sometimes affected by the amount of data stored in the cache. We can try printing your checks via a private browser or incognito for this will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:

 

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

If it works, clear the cache of your main browser. This helps resolve browser issues in QBO. As an alternative, you can also use other supported browsers.

 

Also, I've got some articles that help with common printing issues when using QuickBooks Online:

 

Just leave a comment below if you have any questions about printing issues or any other questions. I'll be around to help.

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