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Patty2020
Level 1

password reset

Our old clerk setup quickbooks for our school and now the password can't be changed.  we do not know what she used when she initially set it up.  How can this be recovered, we are now locked out of quickbooks

1 Comment 1
Fiat Lux - ASIA
Level 15

password reset

You may have 3 options:

1. Utilize the tool

https://quickbooks.intuit.com/learn-support/en-us/reset-passwords/use-the-automated-password-reset-t...

 

2. Call and ask Intuit Data Service to reset it

 

3. Purchase a 3d party password reset service.

 

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