password

I can share with you the steps to successfully reset your password so you can get into the data and do your work, @signet0306.

Before that, can I ask what error message did you received when changing the password? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

For now, we can utilize the Automated Password Reset Tool to help you access your company file. Let me show you how: 

1. Download the Automated password tool for QuickBooks Desktop. 
2. Choose your version of QuickBooks Desktop.
3. Enter the QuickBooks license number and business info used when you registered QuickBooks, and then click Next.
4. The phone number must be ten digits with no extension at the end.
5. If you get a message that says the details you've provided didn't match, log in to your Intuit account at https://camps.intuit.com to check the information.
6. Accept the license agreement and select Save it to your Desktop if prompted.
7. Run the Automated Password Reset tool and then enter the token number received via email.
8. From the QuickBooks Desktop Products drop-down, select the same QuickBooks version.
9. Click Browse for Company File, and then choose the company file you want to reset the password for.
10. Enter the correct Company File Admin User Name.
11. Enter your New Password and then Confirm New Password.
12. Create a temporary password only, as QuickBooks will ask you to change the password again when you open the company file.
13. Select Reset Password to complete the process.

You should now be able to log in to your company file using the new password you just set. For more information, feel free to review this article: Use the Automated Password Reset Tool for QuickBooks Desktop.

To give you more information about having a good and secure password in QuickBooks, you may read through this article: Password security for QuickBooks Desktop.

Feel free to tag my name in the comment section if you have any other questions about editing passwords in QuickBooks. I'll be right here to help you!

@signet0306 

If the Automated Password Reset Tool didn't work, you may contact Support and ask Data Service to reset your password. Otherwise, you have to purchase a 3rd party password removal service.  

Hi, @signet0306.

Hope you’re doing great. I wanted to see how everything is going about resetting the password concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!