PayPal transaction synching error

I appreciate you for sharing the details with me, @AKEEP.

I can see how important it is to keep your transaction organized. I’m here to share some information and help you get this sorted out.

Transactions imported to Quickbook Online (QBO) is based on what your PayPal or bank account provided. Thus, I recommend contacting the PayPal customer team. There, they’ll be able to look into your account and check the reason why the transactions imported to your account are incorrect.

In the meantime, let’s exclude those transactions and manually upload them to QBO. Let me show you how:

1. Go to the Banking menu or Transactions menu, 
2. Click the Banking tab.
3. Select your PayPal account.
4. Click the For Review tab.
5. Select the checkbox of the transactions to exclude, then click the Exclude button. 

You can check this link for the complete details: Exclude a bank transaction from your expenses in QuickBooks Online.

Then to manually import your PayPal transactions to QBO, you can refer to this article that can guide you through the detailed steps: Manually upload transactions into QuickBooks Online.

Let me also attach these resources that you can use for future reference. These links can walk you through the steps on how to fix opening balance issue and reconcile your accounts accurately.

In case you need further assistance about organizing your transactions in QBO, you can always tag me in your reply. I’ll be around ready to back you up. Have a good one!