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I want to talk about an email  received Reference # P1-51896717. My card was charged $500.00 for QB Payroll annual on August 27, 2019.

1 Comment
QuickBooks Team

Re: payroll

Hi there, @jhricko1.


The Community is a public forum where we can't discuss sensitive information, like your QuickBooks account details, which will be needed when pulling up your subscription details

Let me route you to our Payroll Support team so they can look up your account and discuss why you got a $500.00 charge for QB Payroll annual.


Here's how to contact them:

  1. Go to the Help menu.
  2. Select Support.
  3. Browse to the Additional resources and click Contact us.
  4. Click Need to contact Intuit Support? link.
  5. Choose Call Us.

Also, in case you want to learn some "How do I" steps in QuickBooks Desktop, feel free to visit our Help articles page for reference.


As always, don't hesitate to leave a comment below if you have any other questions or concerns. I'm always here to help.

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