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jasonr_1981
Level 1

Performance Issues

Has anyone with QB Online noticed a change in performance in the last couple of months? Specifically, when opening certain windows in QB, a turning circle appears for 5-15 seconds graying out the rest of the window?  It happens in invoices, bills, and other random  windows.

I have tried everything support has suggested - clearing cache, different browsers, incognito mode, different computers and internet connections, but the problem is on every instance.

I have noticed that the account that is having the issue is hosted on c41.qbo.intuit.com, whereas the account that has no performance issue is on c1.qbo.intuit.com

1 Comment 1
Lain
Level 3

Performance Issues

Yep. I call it the spinning wheel of death. There are days QB works great, no problems. Then other days I want to jump out a window it runs so slow, won't load, or randomly logs me out in the middle of working.

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