cancel
Showing results for 
Search instead for 
Did you mean: 
Skyline
Level 2

Permissions Error

I keep getting an error for permissions: an entitlement without an account hs been detected. I also keep getting an Error 179 Warning verify Master: totTrans wrong. Can anyone help me with this, I have spent so many hours on the phone or chat with support and they don't know what to do. They tell me to just shut the program and restart. Soooo frustrating.

4 Comments 4
BettyJaneB
QuickBooks Team

Permissions Error

I got your back in fixing the error that you received in QuickBooks Desktop, @Skyline.

 

The error Verify Master: totTrans wrong. occurs if there are data damage to your company file. This can be fixed by performing a couple of steps.

 

Let's start with updating your QuickBooks, so it will be updated with the latest program released.

 

To do that:

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Refer to the Update Now tab. 
  3. Select Get Updates to start the download.
  4. When the download finishes, restart QuickBooks.
  5. When prompted, accept the option to install the new release.

After that, let's rebuild your company file to review the damage file.

 

To do that:

  1. Go to the File menu, then hover over Utilities.
  2. Select on Rebuild Data.
  3. Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
  4. When the tool finishes, select OK.

After that, let's proceed with verifying the data:

  1. Go to the File menu.
  2. Hover over Utilities and select Verify Data.
  3. Let the tool check your file for data issues.

Once done, you need to check the rebuild report and restore a backup afterward. To give you the complete troubleshooting in resolving this issue, you may refer to the step numbers 3-4 in this article: Fix QBWin.log errors.

 

Please update me on how these steps work for you. I'll be right here to help if you need anything else. Take care!

Skyline
Level 2

Permissions Error

I did exactly what you said and I am still having the problem. It is tied to another error I think so I will send you some screen shots of the errors and maybe you will be able to help me. I have tried the helps that come with the errors to no avail. I have called support and they say they can't seem to figure it out. I am hoping you have better luck. Thank you in advance for all your help.
Skyline
Level 2

Permissions Error

I have added a couple other screen pdf's of the errors I keep getting. I have to rebuild the file every time. This just keeps happening. Is there a permanent fix?
Divina_N
QuickBooks Team

Permissions Error

Thanks for getting back here, @Skyline. Let me share additional troubleshooting steps to fix the error you've got.

 

Before we proceed, here are the things you need to consider:

 

  • Make sure that QuickBooks is in the latest release version.
  • Create a backup copy of your file before performing the following steps.
  • If you get this error while using QuickBooks or if the error displays in the QBWin.Log, do not run Rebuild. Perform the following steps instead.

 

Let's begin with checking if there's a damaged Admin User:

 

  1. Log in to the company file as the QuickBooks Admin.
  2. Go to the Company menu, select Set up Users and Password and choose Set Up Users.
  3. Click the built-in Admin user and hit Edit User.
  4. Edit the admin password to a temporary password (Example: TEMP123).
  5. Tap Next and then Finish. permissionerror.JPG

 

If QuickBooks crashes while doing the process, restore the backup copy of your file, and follow the solution below. If the encryption process completes, attempt to do the QuickBooks process that triggers the initial error that you encountered. If the same thing happens, you have to manually edit the information:

 

  1. Edit the account, customer, employee, or vendor referenced in the warning or QBWin.log.
  2. Clear the information in the field and make it blank. If the information appears correct, make note of the information and then clear the field. If there's none, highlight the field and then clear it.
  3. Click OK.
  4. Return and edit that same account, customer, employee, or vendor.
  5. Input the correct information in the Field Name.
  6. Hit OK.
  7. Repeat steps 1 through 6 for each name you see in the warning message or QBWin.log file.

 

For more details about the error, please see this article: Verify Error: QuickBooks found a problem with the Acct # / Card # / Note field for other assets.

 

Also, I've added this great source where you can find articles that can help you in managing your books in QuickBooks, please visit our QBDT help articles page. This includes topics such as reconciliation, track income and expenses, run reports, etc.

 

Keep in touch with me if you have further concerns about fixing permission errors in QuickBooks. I'll be around whenever you need further assistance. Take care always.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up