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Steppenout
Level 1

Phone number format

Is it possible to change the phone number format when entering customer info in Quickbooks Desktop 2020 Pro?

3 Comments
Maybelle_S
QuickBooks Team

Phone number format

Hello there, @Steppenout.

 

There isn't a format to follow when entering a phone number in QuickBooks Desktop (QBDT). This means we can enter the digits in any format.

 

Here's how:

  1. Go to the Customers menu.
  2. Click Customer Center.
  3. Select the New Customer & Job drop-down arrow, and then choose New Customer.
  4. Enter the Customer Name and the Opening Balance.
  5. From the Address Info tab, enter the Company Name, Full Name, and phone number.
  6. Click OK once done.

I'd also recommend visiting our QuickBooks Blog from time to time to stay current with the latest feature available in QBDT.

 

In case you need tips and related articles in the future, you can always check our self-help articles in QBDT: Help articles for QuickBooks Desktop.

 

Don't hesitate to drop a comment below if you have other questions. I'm always happy to help. Take care!

BigRedConsulting
Community Champion

Phone number format

The format?  The field should take whatever you enter into it.  Are you seeing something different?

Steppenout
Level 1

Phone number format

The program does accept whatever format I enter. I was looking for a way to get the program to automatically format the number typed into the field with a format of my choosing. 

 

Currently I enter (123) 555-6666 and the program accepts that as well as any other format that I enter

 

I would like to enter 1235556666 and the program would automatically enter the parentheses and dash for me. This is available in many other programs such as Microsoft Excel

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