Showing results for 
Search instead for 
Did you mean: 
Level 1

Phone number format

Is it possible to change the phone number format when entering customer info in Quickbooks Desktop 2020 Pro?

QuickBooks Team

Phone number format

Hello there, @Steppenout.


There isn't a format to follow when entering a phone number in QuickBooks Desktop (QBDT). This means we can enter the digits in any format.


Here's how:

  1. Go to the Customers menu.
  2. Click Customer Center.
  3. Select the New Customer & Job drop-down arrow, and then choose New Customer.
  4. Enter the Customer Name and the Opening Balance.
  5. From the Address Info tab, enter the Company Name, Full Name, and phone number.
  6. Click OK once done.

I'd also recommend visiting our QuickBooks Blog from time to time to stay current with the latest feature available in QBDT.


In case you need tips and related articles in the future, you can always check our self-help articles in QBDT: Help articles for QuickBooks Desktop.


Don't hesitate to drop a comment below if you have other questions. I'm always happy to help. Take care!

Community Champion

Phone number format

The format?  The field should take whatever you enter into it.  Are you seeing something different?

Level 1

Phone number format

The program does accept whatever format I enter. I was looking for a way to get the program to automatically format the number typed into the field with a format of my choosing. 


Currently I enter (123) 555-6666 and the program accepts that as well as any other format that I enter


I would like to enter 1235556666 and the program would automatically enter the parentheses and dash for me. This is available in many other programs such as Microsoft Excel

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us