Please, call me xxx-xxx-xxxx

I'll make sure that you can pay your employees, jseo.

It's could be that the accumulated cache in the browser is preventing you from running your payrolls. To isolate the issue, you can perform some basic troubleshooting steps.

First, access your QuickBooks account in a private or incognito window. This mode doesn't save web searches and cookies. Feel free to uses these shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

Once you're in, try processing your payroll again. If it's now working well, go back to your regular browser and then clear its cache to delete the accumulated junk files. Switching to other supported browsers can also help fix this issue.

If you still need to contact our technical supports, you can go to the Help icon of your QuickBooks account to connect with us. Here's how:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

I've also attached an article that will help you track your payroll transactions in the program: Run payroll reports.

You can always find me here if you need additional assistance in accomplishing your other payroll tasks. Have a pleasant day ahead.

Hi jseo,

Hope you’re doing great. I wanted to see how everything is going about the payroll issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!