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asha-pandya
Level 1

Please provide a customer service phone number

 
3 Comments 3
MaulikH
QuickBooks Team

Please provide a customer service phone number

 

Hey there, Asha-Pandya.

I'm here to help you reach customer service. You can do so by following these steps.

  1. Select the Help icon.
  2. From the bottom of the pop up screen click contact us.
  3. Write your question
  4. Then select the way you would us to contact you.

There is over the phone support (talk to a specialist or get a callback). We also have chat support (message an agent). I'm here as well in the community to help if you're having any problems. I'm only a post away.

cheryleubanks
Level 1

Please provide a customer service phone number

I'm really frustrated with Intuit right now.  I purchased QBO today and exported my data.  When I compared the reports as instructed, the Balance Sheet was not the same.  I have been directed to multiple sites and cannot get an answer because each person is not "trained" in both areas.  I just need someone to answer me straight.

Charies_M
Moderator

Please provide a customer service phone number

I've got you covered today, cheryleubanks.

 

One possible reason for the difference is the date used when pulling up the Balance Sheet report as well as the Accounting Method used. I've attached a sample screenshot below:

To be guided about exporting and importing data, you can check these articles for detailed steps:

 

Additionally, we have easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. Below are the following:

 

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.

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