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Hey there, Asha-Pandya.

I'm here to help you reach customer service. You can do so by following these steps.

1. Select the Help icon.
2. From the bottom of the pop up screen click contact us.
3. Write your question
4. Then select the way you would us to contact you.

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I'm really frustrated with Intuit right now.  I purchased QBO today and exported my data.  When I compared the reports as instructed, the Balance Sheet was not the same.  I have been directed to multiple sites and cannot get an answer because each person is not "trained" in both areas.  I just need someone to answer me straight.

I've got you covered today, cheryleubanks.

One possible reason for the difference is the date used when pulling up the Balance Sheet report as well as the Accounting Method used. I've attached a sample screenshot below:

To be guided about exporting and importing data, you can check these articles for detailed steps:

• Export Data out of QuickBooks Online

• Common questions about importing data to QuickBooks Online.
• Import data from other software into QuickBooks Online

Additionally, we have easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. Below are the following:

• All QuickBooks Tutorials.​
• QuickBooks Webinars.
• Help Articles.

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.