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NatashaD
Level 1

Please turn off AI features from my account. I do not want them. I rely on your services to run my business and it is extremely unfair to push this on all of us.

Also turn off the ads for your own services. It's distracting and repetitive and offputting.

1 Comment 1
JayneusR
QuickBooks Team

Please turn off AI features from my account. I do not want them. I rely on your services to run my business and it is extremely unfair to push this on all of us.

I hear your sentiments, Natasha. Having the option to disable the AI feature whenever you want would be beneficial.

 

Please note that the option to disable this feature is currently unavailable. In the meantime, you can avoid using the AI functionalities by not clicking the Business Feed button while navigating the platform. For more information about this feature, please refer to the articleLearn about updates to the new AI-powered banking page. 

 

Regarding the pop-up advertisements, it intends to make suggestions and provide instructions on how to enhance your QBO experience. I'm aware that the adverts could interfere with your navigation. However, we're unable to disable them permanently. For now, close them by clicking the X or No, thanks buttons.

 

I invite you to share your feedback with our product developers to enhance our offerings and better meet your needs and preferences.

 

Here's how:

 

  1. Click the Gear icon and look for Feedback option.
  2. Enter your comments and suggestions in the box.
  3. Click the green Next button to submit.

 

Feel free to visit this article to help you match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

You can utilize the Reply button below if you need further assistance.

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