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pippyn
Level 2

POS End of day financial exchange

End of day financial exchange will not connect to server and send files. It says Quickbooks on server has two windows open but all our sets are shut down. Why would Quickbooks think two windows were open on the server? Task manager shows none.

3 Comments 3
JenoP
QuickBooks Team

POS End of day financial exchange

Hi there, pippyn.

 

I can see that there's a separate thread with a similar question. Let me link you to it so you can follow the steps provided by my colleague.

 

You can access it here: https://quickbooks.intuit.com/learn-support/en-us/other-questions/financial-exchange-problem/00/5668....

 

Visit us again in the Community if you have other questions. 

pippyn
Level 2

POS End of day financial exchange

I updated a few days ago. Both POS and QB Premier. I can connect to the server but not to Quickbooks to send the end of day.

JamesDuanT
Moderator

POS End of day financial exchange

Hello pippyn,

 

Same goes with JenoP's response, you have a separate thread where our colleagues have already responded. To see the latest response, you can go to this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-financial-exchange-problem/01/5...

 

 It includes the steps and articles on how you can resolve the issue. If you still need additional assistance and troubleshooting steps, you can contact our Technical Support Team. They can review the issue and provide additional steps to correct the issue.

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. Select Contact us and then enter that you get Reminder prompts. 
  3. Select Continue
  4. Choose either to Message an Agent or Talk to a Specialist

We'll be right here if need anything else.

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