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Pressing Enter to move between fields

Even with "Press enter to move between fields" checked in Preferences, I cannot move between fields by pressing enter (or by tabbing). Instead, I must mouse click on the next field. This is a recent change. What's up?


 

Solved
Best answer 05-20-2019

Accepted Solutions
QuickBooks Team

Re: Pressing Enter to move between fields

Let me help you sort this out, @UserJH.
 
Unexpected behavior when recording your transactions can be fixed by repairing QuickBooks. I can provide you the steps to get QuickBooks working again.
 
Here's how:
  1. Create a backup of the QuickBooks Desktop company file
  2. Repair QuickBooks.
    1. Click Start.
    2. Select Control Panel.
    3. Go to Programs and Features.
    4. Choose QuickBooks.
      1. Click Uninstall/Change.
      2. Choose Continue, then Next.
      3. Select Repair, then click Next.
  3. Once completed, ensure to download the latest QuickBooks release when opening the program.

If the issue persists,  I’d recommend contacting our Technical Support Team. A specialist will look up your account and further assist you via a secured remote access session.

 

Here’s how:

  1. Go to Help.
  2. Choose QuickBooks Desktop Help.
  3. Click on the Contact us link.
  4. Choose Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Submit.
  7. Click on the Start a Message button.

For more insights, you may check these articles:

You can always leave a post below if you have other questions about entering transactions in QuickBooks. I'm just a post away.

View solution in original post

3 Comments
QuickBooks Team

Re: Pressing Enter to move between fields

Let me help you sort this out, @UserJH.
 
Unexpected behavior when recording your transactions can be fixed by repairing QuickBooks. I can provide you the steps to get QuickBooks working again.
 
Here's how:
  1. Create a backup of the QuickBooks Desktop company file
  2. Repair QuickBooks.
    1. Click Start.
    2. Select Control Panel.
    3. Go to Programs and Features.
    4. Choose QuickBooks.
      1. Click Uninstall/Change.
      2. Choose Continue, then Next.
      3. Select Repair, then click Next.
  3. Once completed, ensure to download the latest QuickBooks release when opening the program.

If the issue persists,  I’d recommend contacting our Technical Support Team. A specialist will look up your account and further assist you via a secured remote access session.

 

Here’s how:

  1. Go to Help.
  2. Choose QuickBooks Desktop Help.
  3. Click on the Contact us link.
  4. Choose Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Submit.
  7. Click on the Start a Message button.

For more insights, you may check these articles:

You can always leave a post below if you have other questions about entering transactions in QuickBooks. I'm just a post away.

View solution in original post

Not applicable

Re: Pressing Enter to move between fields

Thank you. The repair worked.

Not applicable

Re: Pressing Enter to move between fields

The repair worked. Thanks.

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