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Join nowI used to be able to print envelopes directly from the invoice window. It would open Word and let me click okay to print the envelope. Now when it opens Word, I get a run-time error '-2147467259 (80004005)': Method 'ReturnAddress' of object 'Envelope' failed
Any ideas of how to correct this?
Hi, Lollyto4.
We appreciate you taking the time to share this with us. I'll do everything I can to help you make sure you can print envelopes in QuickBooks Desktop.
The error you got can occur if the Omit Address option is selected in Microsoft Word. It could also be that the Normal. dot template may be damaged.
For now, I recommend updating your QuickBooks Desktop to get this fix.
Here's how:
If the error still exists, I recommend following the steps to repair Microsoft office.
Here's how:
Right-click the Start button (lower-left corner), and select Apps and Features on the pop-up menu.
Select the Microsoft Office product you want to repair, and select Modify.
Follow the steps for your installation type.
Click-to-run
In the window How would you like to repair your Office Programs, select Online Repair > Repair to make sure everything gets fixed. (The faster Quick Repair option is also available, but it only detects and then replaces corrupted files.)
MSI-based
In Change your installation, select Repair and then click Continue.
Follow the instructions on the screen to complete the repair.
I recommend checking this link: Email or print multiple invoices and sales forms: This can help you save time to print and email multiple sales forms by batch.
Please let me know if you're still unable to print envelopes. I will be right here if you need more help.
I don't see Microsoft Visual Basic in my installed apps, but I do see several dated versions of Microsoft Visual C++, is this different from Visual Basic and if so does this meal I need to install Visual Basic? I get the very same error message as the original poster.
I do not see Microsoft Visual Basic in my installed apps, but I do see several dated versions of Microsoft Visual C++, does this mean I need to install Visual Basic? My error message is exactly the same as the original poster and I have been able to print envelopes for over a year, this error just came up recently.
Thank you for sharing your issue with us, lwalls54.
I want to ensure this gets sorted out, so you may need to contact Microsoft support about the run-time error '-2147467259 (80004005) in QuickBooks Desktop. Microsoft support may be able to provide specific troubleshooting steps or solutions to resolve this error within the context of your operating system and software environment.
I'm also sharing this article to discover what your computer needs for the best experience in QuickBooks. It provides valuable details regarding the operating system, hardware, software, and additional requirements for running QuickBooks Desktop: System requirements for QuickBooks Desktop 2023.
Tap the Reply button below if you have additional questions. I'll chime back in as soon as I can to assist you.
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