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scott abraham
Level 1

printing when log in remotely

we run Microsoft remote desktop

when we are logged in remotely we can not print our local printer, our printer will no show up on the list of printers. it does on our other home when we log in up there and we can print and we have the same setup down here, same computer and printer.

1 Comment 1
Candice C
QuickBooks Team

printing when log in remotely

Good Afternoon, @scott abraham


It's great to see a new face here in the Community. I hope your week is going well so far. 


When logging in remotely, you'll only be able to print to printers near you. If you're trying to send the information to a printer in another location, then it will not work. If you're referring to something other than the insight I gave you, please give me some more details on this matter. This will allow me to determine the best solution for your business. 


In the meantime, you can check out this link about how to fix printing problems: Troubleshoot PDF and Print problems with QuickBooks Desktop


It's my priority that all of your concerns are addressed as soon as possible. If you have any other questions or concerns, just let me know. I'm always here to lend a helping hand. Have a fantastic week!

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