I appreciate you for using QuickBooks for years. We are always aiming to make our customers feel valued, lbaloun1.
I'll personally share your feedback with our Customer Support Team regarding the service level they have provided to you. This way, we'll be able to take action on improving our customer service.
To request a callback from our Customer Support Team, please follow the instruction below:
- Click the Help on the top menu.
- Tick Contact Us.
- Enter your concern in the What can we help you with? field.
- Hit Let's talk.
- Select Get a callback to connect with us.
You can post your concern here so that I can help you. We also have All-Stars and other users who hang out here in the Community and can provide the answer.
I've got a link here where you can find articles about managing your business in QuickBooks Online: https://quickbooks.intuit.com/learn-support/en-us/get-started/07.
Feel free to touch-based with me if you need a hand with running transactions in the program or any QBO related. I'll be here to help.
