Thanks for reaching out to the Community forum, pjraters.
Let me get the help you need in transferring your QuickBooks Online ProAdvisor certification.
To start, ensure that you have access to the ProAdvisor Training tab using your new account, here's how:
- From the left drop-down menu, go to the ProAdvisor tab.
- Switch to Training tab.
Once verified, you need to contact our Customer Care Team to request the transfer of your certification. Since Community platform is a public forum, I won't be able to check your QuickBooks without asking for sensitive information.
Check out this link for ways on how to connect with us and ensure to check their Support Hours: Contact QuickBooks Online Accountant and ProAdvisor Support.
To know more about the answers to commonly asked questions about QuickBooks Certification program, see this article: Frequently Asked Questions about ProAdvisor Certification.
Jere's also a link that contains articles that can help develop and maintain a great relationship with clients: Firm of the Future.
Keep me posted on how your call goes by leaving a comment below. I'm always here to help. Have a great day.