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Ann Prism
Level 1

Problem occurred when Quickbooks Enterprise 24.0 is updated from R14 to R15

After Quickbooks Enterprise 24.0 is updated from R14 to R15. All my client pc can't use the Quickbooks after login. For client pc, I can open quickbooks software and I can login my user account. After login, the quickbooks will halt. Then, I can't use anything. Even I disable firewall of server and client. The problem still can't be solved

Now, I only can use Quickbooks on my server. 

How can I solve it?

3 Comments 3
SIAB
Level 7

Problem occurred when Quickbooks Enterprise 24.0 is updated from R14 to R15

Try open the sample file. Did you encounter the same problem?

EmanE17
QuickBooks Team

Problem occurred when Quickbooks Enterprise 24.0 is updated from R14 to R15

Thank you for reaching out, Ann.


It looks like you've posted the same concern twice. My colleague has already responded to it. If you haven't seen the response yet, please check it out at this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-problem-occurred-when-quickbook...


As always, our Community Space is here if you have further questions or clarifications about QuickBooks-related concerns. You can get back to us by clicking the Reply button below, and I'll be happy to assist you.

BigRedConsulting
Community Champion

Problem occurred when Quickbooks Enterprise 24.0 is updated from R14 to R15

@EmanE17  RE: It looks like you've posted the same concern twice. 

 

Concern?  You mean bug, right?  As in an Intuit failure to deliver, right?

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