cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Vi1
Active Member

Purchased a 2019 Mac Desktop and scratched too hard and cannot read all the License number and Product number in order to register.

Purchased a 2019 Mac Desktop and scratched too hard and cannot read all the License number and Product number in order to register.   

1 Comment
QuickBooks Team

Re: Purchased a 2019 Mac Desktop and scratched too hard and cannot read all the License number an...

Hello there, @Vi1.

 

When you purchased QuickBooks from Intuit, you'll receive a confirmation email. It contains the installations numbers that are required when installing and registering QuickBooks. 

 

You can also visit the QuickBooks License Look-Up page to retrieve your license and product numbers.

 

Here's how:

  1. Go to https://emaillicense.quickbooks.com/app/qbdt/licensenumber.
  2. Enter your business phone number on file.
  3. Click Retrieve my Licence Number.

If you bought QuickBooks from a local retailer, you can fax proof of your purchase information to us. Kindly include your company name and contact information on the cover sheet and fax the following information:

 

  • Store sales receipt or invoice
  • Box bottom where the UPC bar code appears
  • CD holder where the license number should appear
  • The front of the actual program CD

Once completed, I'd recommend contacting our Customer Care Team. An agent will help you look up y our installation numbers.

 

Here's how to contact us:

  1. Go to Help.
  2. Choose QuickBooks Desktop Help.
  3. Click on the Contact us link.
  4. Choose Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Submit.
  7. Click on the Start a Message button.

I've got some articles to help you register and activate your new QuickBooks software:

Keep me posted if you have other questions. I'm always here to help.