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Maverick2
Level 6

QB Community Forum: Replies to threads not showing up

I created a thread, which was replied to by an Intuit representative. When I tried to post a reply to that, it doesn't show up. Is this a known glitch or are posts moderated?

2 Comments 2
Rubielyn_J
QuickBooks Team

QB Community Forum: Replies to threads not showing up

A browser glitch could be the possible reason behind this, @Maverick2.

 

To ensure you can see the reply to a thread, let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing the forum using a different or a private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, you can go back to a regular browser and clear its cache. This is done to speed up the process next time you do a transaction in the system. Also, an alternative way is to use other compatible browsers.

 

Additionally, I'm attaching this resource to learn more about the forum: QuickBooks Community Guidelines. It includes topics regarding guidelines that reflect the Intuit Community goals and priorities.

 

Please don't hesitate to comment below if you have other concerns about using the Community page. I'm right here to help in any way that I can. Take care and stay safe always!

Rubielyn_J
QuickBooks Team

QB Community Forum: Replies to threads not showing up

Hi, @Maverick2.

 

Hope you’re doing great. I wanted to see how everything is going about the Community forum concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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